If Air Canada caused a delay of three hours or more and it was within their control, you can claim up to $1,000 under the Air Passenger Protection Regulations. We build the demand letter for you.
| Arrival delay | Large carrier | Small carrier |
|---|---|---|
| 3–6 hours | $400 | $125 |
| 6–9 hours | $700 | $250 |
| 9 hours or more | $1,000 | $500 |
Compensation is owed when the delay was within Air Canada's control and not required for safety — for example crew scheduling, overbooking, or routine maintenance — and you were told 14 days or fewer before departure. As a large carrier, Air Canada pays the higher amounts in the table above, based on how late you arrived at your final destination.
Your booking reference, flight number, and the scheduled vs. actual arrival times. Our step-by-step builder asks for these in plain language and drops them straight into your letter.
Send the finished letter to Air Canada in writing and keep proof. They have 30 days to respond. If they refuse or ignore you, you can escalate to the Canadian Transportation Agency — and we have a letter for that too.
As a large carrier, Air Canada owes $400 for a 3–6 hour arrival delay, $700 for 6–9 hours, and $1,000 for 9 hours or more — when the delay is within their control and not safety-related.
Weather is outside the airline's control, so cash compensation isn't owed — but you can still claim a refund and out-of-pocket expenses. Our tool routes you to the right letter.
You have one year from the date of the disruption to file your claim with the airline.