Airlines are liable for your baggage up to 1,519 SDR — about $2,780 CAD per passenger. Build a claim letter that cites the right rules and deadlines in minutes.
| What | Limit |
|---|---|
| Lost / delayed / damaged baggage | 1519 SDR (~$2,780 CAD) |
| Bag treated as lost after | 21 days |
For damaged baggage, report it within 7 days of receiving the bag. For delayed international baggage, report within 21 days. A bag not delivered for 21 days is treated as lost. Don't miss these windows.
The value of lost contents, repair or replacement for damaged items, and reasonable replacement purchases while a bag was delayed — up to the liability limit. Any baggage fees you paid should also be refunded.
Your baggage tag numbers, the Property Irregularity Report (PIR) reference, and itemized values with receipts. Our builder prompts you for each.
Up to 1,519 SDR per passenger — roughly $2,780 CAD — covering lost, damaged or delayed baggage under the Montreal Convention.
A bag that has not been delivered for 21 days is considered lost, and you can claim its full value up to the liability limit.