A cancellation within WestJet's control, with 14 days' notice or less, can mean up to $1,000 per passenger plus a refund or rebooking. Build your claim letter in minutes.
| Arrival delay | Large carrier | Small carrier |
|---|---|---|
| 3–6 hours | $400 | $125 |
| 6–9 hours | $700 | $250 |
| 9 hours or more | $1,000 | $500 |
For a cancellation within WestJet's control and not required for safety, you're owed compensation based on how late you arrived at your destination on the rebooked flight — or a flat amount if you took a refund instead. WestJet is a large carrier, so the higher amounts apply.
If you accepted a refund instead of a new flight, a flat $400 applies. If WestJet rebooked you, the amount depends on your final arrival delay. Our builder works this out for you automatically.
During a controllable disruption WestJet must provide meals after two hours and a hotel if you're stuck overnight. If you paid for these yourself, add them to your claim.
Yes — when the cancellation is within their control, not safety-related, and you had 14 days' notice or less, WestJet owes $400–$1,000 depending on your delay, plus a refund or rebooking.
Your compensation is based on how many hours late you finally arrived at your destination. A 9-hour-plus delay means the full $1,000.